719-286-0751 info@cadence-labs.com

Workaround for Magento 2 Admin Grid Stuck Spinning or Loading

Have you run into an issue where one of the grid screens is stuck spinning in Magento 2? Did the issue start when you tried to filter by a specific field? If so, there’s a quick workaround for this issue that will help you get unstuck until a developer can resolve the underlying issue with your site’s code.

Step 1: Right click over the grayed out area on the grid and click on “Inspect” or “Inspect Element”.

Step 2: Make sure you have the following code highlighted in your element inspector:

<div data-role=”spinner” …

Step 3: Under the Styles tab, you should see an element that is currently set to

display: block;

change this element to

display: none;

Step 4: Now that you can access the grid page, use Clear All to remove all the filters you had applied to this grid page.

Step 5: Refresh the page and everything should come back up!

Please Note: This is not a fix for the underlying issue which is causing the filter you set to spin infinitely. This is only a work around so that you can access the grid again. If you re-apply the same filter you will be stuck with the spinning Magento 2 page once more.

We see this issue come up most commonly with custom grids, such as the one I demonstrated in our video. This might be a grid that your developer added, or a grid that was added or extended by a third party extension. We recommend to our clients that they report the issue to the creator of the extension for resolution.

 

Submit a Comment

Your email address will not be published. Required fields are marked *

Install our webapp on your iPhone! Tap and then Add to homescreen.
Share This