Have you run into an issue where one of the grid screens is stuck spinning in Magento 2? Did the issue start when you tried to filter by a specific field? If so, there’s a quick workaround for this issue that will help you get unstuck until a developer can resolve the underlying issue with your site’s code.
Step 1: Right click over the grayed out area on the grid and click on “Inspect” or “Inspect Element”.
Step 2: Make sure you have the following code highlighted in your element inspector:
<div data-role=”spinner” …
Step 3: Under the Styles tab, you should see an element that is currently set to
change this element to
Step 4: Now that you can access the grid page, use Clear All to remove all the filters you had applied to this grid page.
Step 5: Refresh the page and everything should come back up!
Please Note: This is not a fix for the underlying issue which is causing the filter you set to spin infinitely. This is only a work around so that you can access the grid again. If you re-apply the same filter you will be stuck with the spinning Magento 2 page once more.
We see this issue come up most commonly with custom grids, such as the one I demonstrated in our video. This might be a grid that your developer added, or a grid that was added or extended by a third party extension. We recommend to our clients that they report the issue to the creator of the extension for resolution.